Reminder: Changes to Passport Collection and Delivery Options, Effective August 1, 2025

Effective August 1, 2025, the third-party/representative passport collection service will be discontinued to ensure the safety and security of applicants’ passports and documents.

All applicants will now be required to collect their passports/documents in person.

1. For applicants under the age of 18, passports must be collected by a parent or guardian.

   
   

2. An original consent letter signed by both parents must be presented at the time of collection.

   
   

3. Scanned or emailed copies of the consent letter will not be accepted.

   
   

4. Applicants may also opt to have their passports delivered to their home or office for an additional fee of ₹1200 per applicant.

How to Change Your Document Delivery Option

You may update your delivery preference up to one day before your Embassy/Consulate appointment by following these steps:

Log in to your profile at https://www.ustraveldocs.com/in/en/ Click on “Document Delivery Information” under the Visa Application Home page.

1. Select the applicant name.

   
   

2. Choose your preferred option.

   
   

3. Submit the changes.

   
   

4. Log out after completing the process.

If you encounter errors while updating your delivery option, please: Take a screenshot of the error. Specify the location where you intend to receive your passport. Share this information through the “Feedback/Requests” option in your profile. In general, you receive a response in a day or two and sometimes find this notification under “Messages” on the Visa Application Home page.