Department of State Portal Issues

The error message "The requested URL was rejected. Please consult with your administrator" often appears when applicants use the Department of State portals, such as the DS-160 for nonimmigrant visas or the CEAC portal for uploading immigrant visa documents at the NVC (National Visa Center) stage. This can be frustrating, but it usually occurs due to technical, browser, or server-side issues.

Troubleshooting Steps to Resolve the Error

1. Clear Browser Cache and Cookies

Open your browser settings and clear the browsing history, cookies, and cached files.

Restart the browser after clearing.

2. Use a Different Browser

Switch to browsers that are known to work well with the Department of State portals:

Google Chrome (latest version)

Mozilla Firefox

Microsoft Edge

Avoid using outdated browsers like Internet Explorer, which may cause compatibility issues.

3. Try Incognito/Private Mode

Use the browser’s Incognito or Private browsing mode to prevent extensions or cached files from interfering.

4. Disable Browser Extensions

Some browser add-ons, such as Ad Blockers or VPNs, can disrupt the portal. Temporarily disable all extensions and try again.

5. Check Your Internet Connection

Ensure you have a stable and strong internet connection. Switch to a different network if needed (e.g., from Wi-Fi to mobile data or vice versa).

6. Avoid VPN or Proxy Servers

If you are accessing the portal using a VPN, proxy, or a restricted network, disable these and access the website directly.

7. Access During Off-Peak Hours

The portal may experience heavy traffic, causing intermittent issues. Try accessing it during off-peak hours, such as early morning or late evening.

8. Ensure Correct Website URL

Double-check the URL you are accessing:

For DS-160: https://lnkd.in/g7A5qjPq

For NVC document upload: https://lnkd.in/gwvS3Dyw

9. Verify with Another Device

If the issue persists, try filling out or uploading the form using another device (e.g., a different computer, tablet, or smartphone).

10. Update Browser and System

Ensure your browser and operating system are fully updated to the latest version.

11. Contact DOS support desk

Take a screenshot of the error and try contacting the support desk

If nothing works, sometimes the best solution is to step back, grab a coffee, and breathe. The U.S. immigration system and the Department of State portals can indeed test anyone's patience. Here's the perfect plan:

1. Shut down the system – Both literally and figuratively.

2. Grab your favorite coffee (or tea, if that's your thing).

4. Plan a vacation – Whether it's a mental escape or an actual itinerary, take a break from the chaos.

5. Return refreshed and recharged – Because no portal glitch should ruin your peace of mind.

Remember, you control the process, not the other way around. If the system is down, let it stay down—you deserve a break!